My name is Jacqui, and I’m the founder of Richmond House Edit—a professional organising and decluttering service built not just on expertise, but on lived experience, empathy, and a genuine understanding of how our homes shape the way we feel.I live in Richmond with my husband, and I’m a proud mother and grandmother. Home has always been at the centre of my life—not just as a place, but as a feeling. A sense of calm, of comfort, of everything being just that little bit easier. But I also know, first-hand, that it doesn’t always feel that way.Before starting Richmond House Edit, I spent five years working within the NHS. It was a career I was proud of—supporting others, working in high-pressure environments, and developing a deep sense of care and responsibility. But over time, I began to feel pulled in a different direction. I realised that while I loved helping people, I wanted to do so in a way that felt more aligned with who I was at home—creating calm, bringing order, and helping people feel more in control of their everyday lives.That shift led me to train with Dilly Carter of BBC's 1 TV series, Sort Your Life Out. That experience was a turning point. It didn’t just give me professional tools and techniques - it reaffirmed something I had always known, that I have a natural instinct for creating functional, beautiful spaces, and that this work has a real impact on people’s lives.Richmond House Edit was born from that moment—combining professional training with something much more personal covering Richmond, ​Kew, Surrey and ​surround areas.